{"id":3112,"date":"2023-11-06T01:15:01","date_gmt":"2023-11-06T01:15:01","guid":{"rendered":"https:\/\/ebiketourlanzarote.com\/faq-contact\/"},"modified":"2025-12-28T11:12:17","modified_gmt":"2025-12-28T11:12:17","slug":"faq-contact","status":"publish","type":"page","link":"https:\/\/ebiketourlanzarote.com\/fr\/faq-contact\/","title":{"rendered":"Faq\/Contact"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb admin_label=\u00a0\u00bbHero Section\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; background_color=\u00a0\u00bb#884e22&Prime; use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bbrgba(0,0,0,0.4) 0%|rgba(0,0,0,0.4) 100%\u00a0\u00bb background_color_gradient_overlays_image=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_start=\u00a0\u00bbrgba(0,0,0,0.4)\u00a0\u00bb background_color_gradient_end=\u00a0\u00bbrgba(0,0,0,0.4)\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/ebiketourlanzarote.com\/wp-content\/uploads\/2025\/03\/20220227_083514-scaled-1.webp\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb min_height=\u00a0\u00bb473.4px\u00a0\u00bb custom_margin=\u00a0\u00bb||-8px|||\u00a0\u00bb custom_padding=\u00a0\u00bb200px||6%||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb200px||6%||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb100px||||false|false\u00a0\u00bb bottom_divider_color=\u00a0\u00bbgcid-c58d0f49-4478-4f0e-adea-65f847e9aac0&Prime; 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Nuestra secci\u00f3n de ayuda es la manera m\u00e1s r\u00e1pida de resolver cualquier consulta<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbFAQ Section\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb90px||90px|\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb60px|60px|60px|60px|true|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb30px|30px|30px|30px|true|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb20px|20px|20px|20px|true|true\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bbgcid-aeb94fc0-bc94-4d64-b449-16291c760e37&Prime; locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-aeb94fc0-bc94-4d64-b449-16291c760e37%22:%91%22border_color_all%22%93}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.19.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.22.2&Prime; _module_preset=\u00a0\u00bbb220f45a-bc70-4b34-ad0e-9fd9ba5e0cee\u00a0\u00bb text_text_color=\u00a0\u00bb#ff5107&Prime; header_text_color=\u00a0\u00bbgcid-aeb94fc0-bc94-4d64-b449-16291c760e37&Prime; header_font_size=\u00a0\u00bb41px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-aeb94fc0-bc94-4d64-b449-16291c760e37%22:%91%22header_text_color%22%93}\u00a0\u00bb]<\/p>\n<h2><span style=\"color: #f39200;\">FAQ<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_background_color=\u00a0\u00bbrgba(0,0,0,0.03)\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb icon_color=\u00a0\u00bb#f39200&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; toggle_text_color=\u00a0\u00bb#333333&Prime; toggle_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb toggle_line_height=\u00a0\u00bb1.5em\u00a0\u00bb closed_toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb body_font=\u00a0\u00bb||||||||\u00a0\u00bb body_font_size=\u00a0\u00bb18px\u00a0\u00bb body_line_height=\u00a0\u00bb1.8em\u00a0\u00bb toggle_font_size_tablet=\u00a0\u00bb18px\u00a0\u00bb toggle_font_size_phone=\u00a0\u00bb18px\u00a0\u00bb toggle_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb closed_toggle_font_size_tablet=\u00a0\u00bb18px\u00a0\u00bb closed_toggle_font_size_phone=\u00a0\u00bb18px\u00a0\u00bb closed_toggle_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb body_font_size_tablet=\u00a0\u00bb18px\u00a0\u00bb body_font_size_phone=\u00a0\u00bb18px\u00a0\u00bb body_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb border_style_all=\u00a0\u00bbnone\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-aeb94fc0-bc94-4d64-b449-16291c760e37%22:%91%22icon_color%22%93}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbQu&rsquo;est-ce qui est inclus dans le prix de la route ?\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Le prix comprend les \u00e9l\u00e9ments suivants :<\/p>\n<ul>\n<li>Guide qualifi\u00e9.<\/li>\n<li>E-Bike (v\u00e9lo \u00e9lectrique).<\/li>\n<li>Casque.<\/li>\n<li>Eau<\/li>\n<li>Barre et gel \u00e9nerg\u00e9tiques.<\/li>\n<li>Reportage vid\u00e9o et photo<\/li>\n<li>RC, assurance accidents et sauvetage.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQue dois-je emporter sur la route ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p>Il suffit d&rsquo;apporter les \u00e9l\u00e9ments suivants :<\/p>\n<ul>\n<li>v\u00eatements et chaussures de sport<\/li>\n<li>Lunettes de soleil<\/li>\n<li>Petit sac \u00e0 dos<\/li>\n<li>V\u00eatements chauds (en hiver)<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQuel type de v\u00e9lo est utilis\u00e9 pour la route ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span>Les v\u00e9los utilis\u00e9s pour les itin\u00e9raires sont normalement des v\u00e9los \u00e9lectriques, bien qu&rsquo;il n&rsquo;y ait aucun probl\u00e8me \u00e0 les faire avec un v\u00e9lo de montagne normal si vous le souhaitez.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbEst-il difficile de faire l&rsquo;itin\u00e9raire avec un v\u00e9lo \u00e9lectrique ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.1&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span><strong>En absolu.<\/strong> C&rsquo;est la m\u00eame chose qu&rsquo;un VTT avec en plus 4 vitesses qui vous aideront sur la route et surtout dans les zones escarp\u00e9es.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbLes routes sont-elles accessibles \u00e0 tous ou seulement aux amateurs et\/ou aux v\u00e9t\u00e9tistes ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span>Est-il difficile de faire l&rsquo;itin\u00e9raire avec un v\u00e9lo \u00e9lectrique ? Certains sont destin\u00e9s aux d\u00e9butants et aux personnes qui souhaitent vivre une bonne exp\u00e9rience de VTT, d&rsquo;autres aux passionn\u00e9s de VTT, mais tous, dans leurs diff\u00e9rents niveaux, sont accessibles \u00e0 tout le monde.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbLes guides qui effectuent les itin\u00e9raires sont-ils des guides qualifi\u00e9s ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span>Tous les guides qui r\u00e9alisent les itin\u00e9raires de<\/span><strong> E<\/strong><strong>Bike Experiences Lanzarote<\/strong><span> <\/span><span>ont la formation et les qualifications requises par le d\u00e9partement du<\/span><span> <\/span><a href=\"https:\/\/www.gobiernodecanarias.org\/turismo\/dir_gral_ordenacion_promocion\/TurismoActivo\/\"><strong>tourisme actif <\/strong><\/a><span> <\/span><span>del Gobdu gouvernement des \u00eeles Canariesierno de Canarias.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbEBike Experiences Lanzarote dispose-t-elle de toutes les assurances obligatoires pour cette activit\u00e9 de tourisme actif ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span>Nous disposons de toutes les assurances requises par le d\u00e9partement du <\/span><strong><a href=\"https:\/\/www.gobiernodecanarias.org\/turismo\/dir_gral_ordenacion_promocion\/TurismoActivo\/\">tourisme actif<\/a><\/strong><span> du gouvernement des \u00eeles Canaries, \u00e0 savoir l&rsquo;assurance responsabilit\u00e9 civile, l&rsquo;assurance accidents personnels et l&rsquo;assurance sauvetage.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbBike Experiences Lanzarote est-elle inscrite au registre des entreprises touristiques actives du gouvernement des \u00eeles Canaries ?\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><strong>OUI. EBike Experiences Lanzarote<\/strong><span> est inscrite au registre des <\/span><a href=\"https:\/\/www.gobiernodecanarias.org\/turismo\/dir_gral_ordenacion_promocion\/TurismoActivo\/\"><strong>entreprises touristiques actives<\/strong><\/a><span> du gouvernement des \u00eeles Canaries.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb admin_label=\u00a0\u00bbHero Section\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; background_color=\u00a0\u00bb#884e22&Prime; use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bbrgba(0,0,0,0.4) 0%|rgba(0,0,0,0.4) 100%\u00a0\u00bb background_color_gradient_overlays_image=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_start=\u00a0\u00bbrgba(0,0,0,0.4)\u00a0\u00bb background_color_gradient_end=\u00a0\u00bbrgba(0,0,0,0.4)\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/ebiketourlanzarote.com\/wp-content\/uploads\/2025\/03\/faq-2.webp\u00a0\u00bb background_position=\u00a0\u00bbcenter_right\u00a0\u00bb custom_padding=\u00a0\u00bb200px||6%||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb200px||6%||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb100px||||false|false\u00a0\u00bb bottom_divider_style=\u00a0\u00bbslant\u00a0\u00bb bottom_divider_color=\u00a0\u00bbgcid-c58d0f49-4478-4f0e-adea-65f847e9aac0&Prime; bottom_divider_height=\u00a0\u00bb60px\u00a0\u00bb background_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb background_image_phone=\u00a0\u00bbhttps:\/\/ebiketourlanzarote.com\/wp-content\/uploads\/2025\/03\/faq-movil-1.webp\u00a0\u00bb background_enable_image_phone=\u00a0\u00bbon\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-c58d0f49-4478-4f0e-adea-65f847e9aac0%22:%91%22bottom_divider_color%22%93}\u00a0\u00bb background_color_gradient_direction__hover=\u00a0\u00bb180deg\u00a0\u00bb background_color_gradient_direction__hover_enabled=\u00a0\u00bb180deg\u00a0\u00bb background_color_gradient_start_position__hover=\u00a0\u00bb0%\u00a0\u00bb background_color_gradient_start_position__hover_enabled=\u00a0\u00bb0%\u00a0\u00bb background_color_gradient_end_position__hover=\u00a0\u00bb100%\u00a0\u00bb background_color_gradient_end_position__hover_enabled=\u00a0\u00bb100%\u00a0\u00bb background_color_gradient_stops__hover=\u00a0\u00bbrgba(0,0,0,0.4) 0%|rgba(0,0,0,0.4) 100%\u00a0\u00bb][et_pb_row admin_label=\u00a0\u00bbPage Title Area\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; custom_margin=\u00a0\u00bb|auto|45px|auto||\u00a0\u00bb custom_padding=\u00a0\u00bb3px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbfbbd7ac7-38f0-49b1-9287-f2bc159f92e1&Prime; text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb0px|||0px|false|false\u00a0\u00bb custom_padding=\u00a0\u00bb|||0px||\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1 style=\"text-align: center;\">contactez-nous<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; 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Il suffit d&rsquo;apporter les \u00e9l\u00e9ments suivants : v\u00eatements et chaussures de sport Lunettes de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-3112","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Faq\/Contact - Rutas en E-bike (bicicleta el\u00e9ctrica) por la isla de Lanzarote<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ebiketourlanzarote.com\/fr\/faq-contact\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faq\/Contact - Rutas en E-bike (bicicleta el\u00e9ctrica) por la isla de Lanzarote\" \/>\n<meta property=\"og:description\" content=\"\u00bfBuscas respuestas? 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